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Service Department

 








Two of the most frequently asked questions we receive at the service counter when customers are inquiring about regular maintenance are: "A service that's just a glorified oil change, right?"

And the infamous:

"You want how much for that? I can have it done at - insert your local chopper shop name here - for a lot less!"

Regular maintaince is certainly not just an oil change! On any given scheduled maintenance there are no less than 20+ critcal areas that are serviced. Some of your higher mileage services can have as many as 40+ areas of concern that are addressed while the bike is being serviced. A comprehensive service will include some simple items from tire pressure and electrical operation, to the more difficult charging system tests, critical fastener inspection and belt adjustments to name a few. Just performing an oil change instead of all the regularly scheduled (mileage) service would be a recipe for disaster.

As for question #2. You can take your bike and have it serviced anywhere, but why would you want your baby handled by anyone other than yourself and a factory trained technician at Wisconsin Harley-Davidson? Wisconsin Harley-Davidson's factory trained technicians with a combined experience of 50+ years, you can be confident that your motorcycle service needs will be handled by the area's best!

Having your regular services performed at Wisconsin Harley-Davidson provides you with more than peace of mind, you get things like: maintains your factory warranty; higher resale value; access to Harley-Davidson exclusive specialty tools like "Digital Technician"; up-to-date service literature; factory training provided by Harley-Davidson University; direct support from Harley-Davidson including Tech Services and a local factory rep; our ability to perform warranty repairs; plus dealer backed repairs and the list goes on and on!

So when your considering where to take your Harley-Davidson motorcycle for service, look no further than Wisconsin Harley-Davidson!




Drive In Service

During riding season take advantage of our drive-in service and avoid lengthy scheduling delays on recommended standard services*, emergency repairs or accessory installations. Riding season drive-in service is accepted Monday-Friday starting at 6am and Saturday 8am-4pm. There is a daily schedule limit, so only a certain number of bikes will be serviced each day.

For your convenience, we do accept scheduled appointments. Certain services (K services and in-depth performance or repair work) need to be scheduled. As always, engine oil and tire changes can be performed while you wait, Monday-Friday, 8am-7pm and Saturday, 9am-4pm.

Winter Service Hours
Sunday -CLOSED
Monday-Friday 9am-5:30pm
Saturday 9am-4pm

Summer Service Hours**
Sunday -CLOSED
Monday-Friday 6am-7pm
Saturday 8am-4pm

*Harley-Davidson recommends standard service at 1,000, 2,500 miles and each subsequent 2,500 miles for as long as you own your bike.

**Winter Hours start October 1 and run until March 31st. Dates and times subject to change without notice.




Wisconsin Harley-Davidson Responds to Customer Need Announcing Mobile Service Capability.

Recently Harley Davidson contacted registered owners of certain 2009 and 2010 Harley-Davidson Touring model motorcycles announcing a factory recall for the front fuel tank mounts. The letter states that if you are the owner of an affected model motorcycle that you should contact a factory authorized servicing dealer immediately to arrange for inspection and installation of the mounting components.

Wisconsin Harley-Davidson recognizes that this time of year the weather and road conditions are not always conducive to riding your Harley-Davidson motorcycle in for the needed repairs. As part of our ongoing efforts to address our customer’s service needs Wisconsin Harley-Davidson announces that for the winter months we will be providing a Mobile Service Team to complete the repairs for our Harley-Davidson customers without the hassle of making transportation arrangements or the worry traveling Wisconsin’s salt covered roads with your motorcycle to get the necessary repairs done before your riding season begins.

Call Wisconsin Harley-Davidson Service Department @ (262)569-8500 Monday – Friday from 9:00AM – 5:30PM or Saturday 9:00AM – 4:00PM to make arrangements to have the factory authorized Wisconsin Harley-Davidson Mobile Service Team come to your home and complete this very important service.


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SERVICE HOURS
Monday6:00AM - 7:00PM
Tuesday6:00AM - 7:00PM
Wednesday6:00AM - 7:00PM
Thursday6:00AM - 7:00PM
Friday6:00AM - 7:00PM
Saturday8:00AM - 4:00PM
SundayCLOSED

Click here to schedule a service appointment.


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